Sitting in front of our screen, tuned into someone’s webinar, virtual booth, or training class, and suddenly it happens: The audio disappears. It seems to be a permanent issue. We send an emergency chat message to the host, “Hey, no audio!” Crickets. They don’t see your note. Or the slides stop sliding, host, embarrassed, says, “Oh, no, slides stopped.” Or the screen goes black, and you wonder if the class disappeared ONLY for you, or if everyone is cut off. Or maybe the host can’t get the presentation up at all, and the participants just sit and watch the fiasco unfold.
Is there a way to address most, if not all, of these presentation faux pas? Yes, and I’m here with a checklist to help you assure that the webinar or class is as smooth as possible. We all have been trained to expect a high quality-of-experience (QOE), no matter what type of content we’re viewing. Even Google penalizes websites that are not user-friendly! You can’t afford not to have the right plan in place in advance of your live event. Below is your checklist to follow when planning your live-streaming event. Can you guarantee no issues? Of course not, but you can be equal in expertise to any broadcast station you see on television. They, too, have glitches from time to time. Perfection is an illusion, so let’s learn how to create that illusion!
